To make sure everyone has a fair chance to attend their preferred classes, we ask all members to please be mindful of our cancellation and attendance policy.

Cancelling Your Class

We require at least 6 hours' notice if you need to cancel your class.

• Cancellations made 6 hours or more before the class will not incur a penalty, and your class credit will be returned.

• Cancellations made within 6 hours of the class start time are considered a late cancellation, and your class credit will be forfeited.

• If you are unable to attend, please cancel your booking as soon as possible so another member has the opportunity to take your spot.

No-Show Policy

A no-show is when you have booked into a class but do not attend and have not cancelled your booking.

A $5 no-show fee applies to all no-shows, and your class credit will also be forfeited where applicable.

Please Arrive On Time

We require all members to arrive on time for their booked class.

If you are more than 5 minutes late, you will not be permitted to join the class.

This is especially important for the safety and experience of everyone in the studio. Our classes start with instructions and warm-ups, and entering late can interrupt the flow of the class, distract other members and mean you miss important safety and movement guidance.

We appreciate your understanding and cooperation. These policies help us keep classes running smoothly, safely and fairly for everyone.