Before you request a pause

• Memberships can be paused for up to 6 weeks per year.

• Please provide 7 days' notice for your membership pause.

• Membership pause and reactivation should aligned with your renewal day — the day your membership payment is processed.

• Please include your preferred pause start date and reactivation date in your Momence message.

Once we've received your request, our team will confirm your pause dates with you.

Important

As outlined in our Terms & Conditions, if you decide to cancel your membership during your pause, 2 weeks' notice is still required. Pausing your membership does not remove or replace the cancellation notice period.